Policies

Scheduling and Cancellation Policies

We can schedule private lessons and court rentals up to seven (7) days in advance, maximum. 

If you need to cancel your appointment, it must be done at least 24 hours in advance for weekday appoitments, and at least 48 hours for weekend appointments. Friday is considered a weekday. If the cancellation does not adhere to the required time frame, your fee will be waived only if we are able to fill the spot. 

Refunds

Indoor field sports refunds are permitted up to 2 weeks before a program begins. There are no refunds for any field sports program cancelled within 2 weeks of the program start date unless FSS is able to fill the spot.

Indoor Tennis refunds are permitted before August 15, ( Session 1 ) and December 15, ( Session 2 ). There are no refunds for any indoor tennis program cancelled after Aug 15 & Dec 15 2015 unless FSS is able to fill the spot.

All Summer Camp programs are non-refundable after April 1st of every given year.

All refunds are subject to a $30 administration fee.

 

Make Ups

While it is Future Stars Southampton's practice to try to accommodate make up classes for inclement weather, sickness, vacation, etc., please understand that they are not guaranteed.  Please try to notify us in advance of any abscence and we will make every effort to facilitate a make up.

 

Closures

Future Stars Southampton will communicate all facility closures and program suspensions via email.  Please be sure to provide your email address to be included on the notification list.

Warming up before the big game.