Scheduling and Cancellation Policies
We can schedule private lessons and court rentals up to seven (7) days in advance, maximum.
If you need to cancel your appointment, it must be done at least 24 hours in advance for weekday appointments (Mon-Thurs, excluding holidays), and at least 48 hours for weekend and holiday appointments (Fri, Sat, Sun).
Indoor field sports refunds are permitted up to two (2) weeks prior to the start date. There are no refunds for any field sports program canceled within two (2) weeks of the program start date unless Future Stars Southampton is able to fill the spot, or unless otherwise stated.
Indoor tennis refunds are permitted if two (2) weeks of notice is given before the start of the program. There are no refunds for any indoor tennis program canceled after the start date of the session.
All Future Stars Summer Camp programs are non-refundable after April 1st of every given year unless otherwise stated.
All refunds are subject to a $30 administration fee.
While it is Future Stars Southampton’s practice to try to accommodate make up classes for inclement weather, sickness, etc., please understand that they are not guaranteed. Please notify us in advance of any anticipated absence and we will make every effort to facilitate a makeup. This policy is applicable to group classes or clinics, the junior development program, seasonal privates, seasonal open courts, adult leagues, and any other long-term programming.
Future Stars Southampton will communicate all facility closures and program suspensions via email. Please be sure to provide your email address to be included on the notification list.
For a complete list of our policies regarding your seasonal court or lesson, please click here.
Junior Development Program
Please see the attached document for the JDP policies and operations, which you agree to when registering your athlete for the program.
These policies are subject to change without notice. Future Stars Southampton reserves the right to change policies as the facility sees fit, provided notice to the impacted client is given. If you have any questions about our policies, please always contact the office for the most up-to-date information.